Shipping & Delivery

Edzora offers shipping to serviceable locations across India.

Delivery availability depends on courier serviceability for your PIN code. You can confirm shipping availability by entering your delivery address during checkout.

Orders are shipped to the delivery address provided by the customer at the time of purchase.

Shipping charges depend on the destination of your order. The applicable amount is displayed during checkout before payment.

Once your order is successfully placed, it enters our order processing workflow. Our team prepares the product for dispatch and arranges shipment through an available courier service.

Processing and dispatch timelines may vary depending on order volume, product availability, operational requirements and courier arrangements.

Dispatch and shipment updates will be shared when available.

Delivery generally takes approximately 5–7 business days, depending on your delivery location and courier serviceability.

The estimated delivery period may vary due to the destination PIN code, courier operations, public holidays, weather conditions or other circumstances beyond our control.

Delivery dates are estimates and are not guaranteed.

Once your order has been dispatched, tracking information will be shared when available.

You can use the provided tracking details to follow your shipment and check its delivery progress.

If you have not received tracking details after dispatch confirmation, please contact our team through the Contact Us page with your order number.

Please ensure that your shipping address, PIN code, contact number and other delivery details are accurate before completing your order.

Incorrect or incomplete address information may cause delivery delays or unsuccessful delivery attempts.

If you notice an error in your order details, contact us as soon as possible. Changes cannot be guaranteed once an order has entered processing or been dispatched.

Although we aim to ensure a smooth delivery experience, occasional delays may occur due to courier operations, weather, regional restrictions or other unforeseen circumstances.

If your order appears delayed or tracking information has not been updated, please contact us with your order number.

Our team will review the available shipment information and assist you with the next steps.

If your package arrives visibly damaged or you receive an incorrect product, please contact our customer support team as soon as possible.

Share your order number, a brief description of the issue and clear photographs or video showing the package and product, where relevant.

Our team will review your report and guide you through the applicable resolution according to our Refund & Return Policy .

• Shipping availability depends on courier serviceability for the delivery PIN code.
• Applicable shipping charges are displayed before payment.
• Delivery timelines are estimates and may vary.
• Customers are responsible for providing accurate delivery information.
• Shipment updates and tracking information are provided when available.
• Return, replacement and refund requests are governed by the applicable Refund & Return Policy .

For complete information about your purchase, please review our related policies: